Support
Commonly Asked Questions
Are the designs printed in high resolution?
Absolutely! We use advanced printing techniques for sharp, vibrant, and fade-resistant designs.
What if my mousepad arrives damaged?
If your mousepad arrives damaged, contact us with photos within 48 hours, and we’ll send a replacement.
How long does it take to process my order?
Mousepad printing takes 2 to 4 business days to complete, then your order is shipped out the same or next day.
How can I change my shipping address?
If your order hasn’t shipped yet, get in contact with us and we’ll update your address.
Can I return my custom mousepad?
Custom products are non-refundable unless they arrive damaged or defective. Please contact us if you have concerns.
Will I have to pay customs fees?
Customs fees depend on your country’s regulations. Please check with your local customs office for details.
